Welcome to the website of PillowSoft LLC (hereinafter referred to as “we” or “the Company”). Please read the following terms and conditions carefully before using this website and purchasing our products. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, please discontinue use of this website.
I. Website Use
You agree to use this website only for lawful purposes and shall not engage in any conduct that violates applicable U.S. laws and regulations or infringes upon the legal rights of others.
Without the written authorization of PillowSoft LLC, no person may copy, distribute, modify, sell, or otherwise use the content of this website, including but not limited to text, images, product information, page designs, and other intellectual property.
II. Product Information
We strive to ensure the accuracy of product descriptions, images, prices, and inventory information on the website; however, errors or delays in updates may occur due to technical issues or human error.
PillowSoft LLC reserves the right to modify product information, prices, and inventory status, or to discontinue the sale of any product at any time without prior notice.
III. Order Acceptance
The submission of an order by a customer does not constitute final acceptance of the order.
An order is officially confirmed only after it has passed review, payment has been successfully processed, and we have sent an order confirmation notification. We reserve the right to cancel an order in the event of insufficient inventory, payment issues, incorrect information, or other special circumstances, and to refund any payments made (if applicable).
IV. Pricing and Payment
All product prices are as displayed on the website, and the currency unit is as indicated on the checkout page.
Customers are required to complete payment at the time of placing an order. We accept secure payment methods provided on the website and process payment information through third-party payment platforms that comply with industry security standards.
We reserve the right to suspend or cancel an order if payment fails or if there are irregularities with the payment information.
V. Billing Terms (One-time Sales)
All products sold by PillowSoft LLC are one-time purchase items.
All orders require a one-time payment;
We do not offer subscription services or automatic membership renewal services;
No recurring charges or periodic billing will be processed without the customer’s authorization;
Each order is settled as a one-time transaction for the specific products purchased;
If a customer wishes to purchase products again, a new order must be placed and the payment process completed anew. By submitting an order and completing payment, the customer agrees to this one-time product purchase and the associated charges.
VI. Shipping and Delivery
We will arrange shipment in accordance with the website’s shipping policy once the order is confirmed.
Delivery times are estimates only and may be delayed due to weather, logistics, holidays, or other force majeure events. While we will actively assist customers in tracking shipments delayed by factors beyond our reasonable control, we shall not be liable for any indirect losses arising from such delays.
VII. Returns and Refunds
Please refer to the “Refund Policy” published on the website for regulations regarding returns, refunds, and exchanges.
All return requests must comply with the timeframes, conditions, and procedures stipulated in the Refund Policy.
VIII. Intellectual Property
All content on this website—including but not limited to text, images, icons, page designs, trademarks, logos, and other materials—is the property of PillowSoft LLC or its licensors and is protected by applicable intellectual property laws.
Unauthorized reproduction, re-publication, dissemination, or commercial use of such content is prohibited without prior written permission.
IX. Disclaimer
PillowSoft LLC will make reasonable efforts to ensure the website operates smoothly; however, we do not guarantee that the website will be free from interruptions, delays, or technical errors at all times.
We shall not be held liable for website inaccessibility or service interruptions caused by internet failures, server maintenance, system upgrades, third-party service issues, or other force majeure events.
X. Limitation of Liability
To the maximum extent permitted by applicable law, PillowSoft LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.
Where otherwise required by law, our total liability shall not exceed the actual order amount paid by the customer.
If you have any questions regarding these Terms and Conditions, please contact PillowSoft LLC using the contact information provided on the website, and we will assist you promptly.